Head Office: 01753 255 777 enquiries@pathwayscaregroup.co.uk

Privacy Policy

Website Privacy Notice

Salutem takes the privacy and security of your information seriously. This page describes how we collect and use personal information.

Salutem is registered as a data controller with the Information Commissioner’s Office (ICO), registration number ZA350061.

You can request more information, raise a concern, or access your data subject rights by contacting our Data Protection Officer.

Ceridwen Lee
Data Protection Officer

Salutem Healthcare Ltd, Minton Place, Windsor, SL4 IEG
E: ceridwen.lee@salutemsharedservices.co.uk | T: 07596 288 423

Why do you process my information?

We collect information about our service users and students, their families and other contacts, as well as persons with whom we may need to be in contact about business matters.

We collect this information with the consent of the individual, or their appointed guardian, in order to provide appropriate care and support, fulfil contracts with Local Authorities and others, and comply with other legal obligations. We may process some information in line with the legitimate interests of the business, such as analysis of data to ensure proper management of our services.

Where we have collected your information with your consent, or for purposes in line with our own business interests, you have the right to object or withdraw your consent. If you wish to do so, you should contact the Data Protection Officer.

What information do you collect, and how do you use it?

The information we collect depends on the reason for which we have collected it.

 

Purpose Information Collected
Information about service users in order to provide appropriate care and support, and in order to comply with legislative requirements.

If you access our care and support services, we will require information about your specific circumstances in order to ensure we can provide you with individualised care.

We may collect some or all of the following information, as required: contact details, next of kin, information about health and wellbeing, religion or spiritual beliefs and sexuality, criminal record history, preferences and lifestyle information.

 

Information about students in order to provide appropriate care, support, and educational services and in order to comply with legislative requirements.

If you access our educational services, we will require information about your specific circumstances in order to determine how best to support you. We will also require information about your educational profile and experiences, for example examination results.

We may collect some or all of the following information, as required: contact details, next of kin, information about health and wellbeing, religion or spiritual beliefs and sexuality, criminal record history, preferences and lifestyle information. We will also collect information about your educational progress, history and experiences.

 

Salutem Newsletter and other marketing communications

Contact details.

 

Google Analytics

We use Google Analytics to track how our website and shop are used. The Analytics tool collects anonymised information such as country, referral channel, gender, and number and times of visits for website users. We use this data to improve our services.

 

Will you share my information with anyone?

We don’t routinely share your information with anyone. Where we are required to share information, we will only do so with your consent or knowledge, or to comply with a legal obligation.

Online

Salutem operates social media accounts on a variety of platforms, including Twitter and Facebook, for the purposes of facilitating communication between groups and promoting the work of the organisation. We also publish information on our website and in our newsletter.

We will only publish information about you on our website or social media accounts, in our newsletter, with your consent. You have the right to withdraw that consent at any time. If you would like more information, please contact the Data Protection Officer.

We moderate comments on our website and social media accounts to protect those who view them. We will delete any comments which contain information about a person, other than the commenter, and anything which may be considered slanderous, libellous, discriminatory, abusive, or offensive.

If you are commenting on or sharing our posts, you should be aware that social media are public platforms. We cannot control how information you provide on a public forum may be used by others.

If you have a complaint or comment about how we moderate social media, please contact the Data Protection Officer.

How will you protect my information?

We have a number of measures in place to protect personal information.

These include:

  • Only keeping information for as long as strictly necessary
  • Two-factor authentication for log in to our computer systems
  • Up-to-date virus and malware protection
  • Encryption and password protection when sharing information externally
  • Strict access controls determined by business need
  • Staff training

How can I access my information rights?

Subject Access

You have the right to a physical copy of any information we hold about you, free of charge. You may also want to know, for example, where we got that information, how we use your information, and with whom that information is shared.

If you would like to make such a request, please contact our Data Protection Officer.

Updating your information or preferences

We want to make sure we only contact you in ways you would expect, and that we keep our records up-to-date where possible.

You can

  • let us know that your contact details, or details of your circumstances, have changed
  • change how we use your information, for example the frequency or method with which we make contact
  • ask us to stop contacting you, or have your information erased
  • object to, or make a complaint about, how we have used your information.

By contacting the Data Protection Officer.

Information Commissioner’s Office

If you need to raise a concern about how Salutem has processed your Personal Data, you have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).

Their website: http://ico.org.uk



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Registered in England and Wales. Company number 03409137. Registered address: Minton Place, Victoria Street, Windsor, SL4 1EG